Payment
You can pay for your order using your credit/debit card or through PayPal. We accept Mastercard, Visa and American Express, you also have the option to pay via PayPal Express Checkout.
All orders are charged in Great British Pounds (GBP). Prices displayed in other currencies are approximate - you will be charged in GBP.
Items are usually dispatched within 24 hours Monday to Friday excluding public holidays.
We may choose to dispatch your order using DHL Tracked services if the order is of high value/quantity, the decision to upgrade to a tracked service is made at our discretion
We provide the following services to the UK only:
| Delivery Type | Shipping Charge (under £20) | Shipping Charge (£20 or more) | Estimated Delivery Time |
|---|---|---|---|
| Super Saver | £1.99 | Free | 2 to 4 days |
| Next Day Tracked | £3.99 | £0.99 | 1 to 2 days |
| Premium Next Day DPD - Pre 12 | £4.99 | £3.99 | Next working day* |
* If ordered before 4pm, Monday - Friday
If your order is late please contact us using the Contact Us form. For more information, please visit our Terms and Use page.
We deliver to the following countries:
| Countries | Shipping charges |
|---|---|
| Germany | £2.99 per order |
| Spain, France, Holland, Ireland | £3.99 per order |
| Rest of Europe | £6.99 per order |
| USA, Canada, New Zealand | £3.99 per order |
| Rest of the World | £7.99 per order |
Deliveries to Europe take approximately 3-7 working days. Deliveries to the rest of the world take approximately 6-12 working days.
If your country cannot be selected during checkout we are unable to deliver.
If your order is late please contact us using the contact us form.
Please note that certain items cannot be delivered outside of the UK mainland because of their size or weight. All delivery times are averages and not guaranteed.
Unfortunately due to COVID19, Royal Mail are experiencing delivery disruptions in the following areas: Barking (IG11), Basildon (SS13-SS16), Braintree (CM6, CM7, CM77), Brentwood (CM13-CM15), Bridgwater (TA5-TA7), Bristol North (BS6, BS7), Bury St Edmunds (IP28-IP33), Chatham (ME4, ME5), Chelmsford (CM1-CM3), Croydon (CR0, CR9), Debden (IG7-IG10), Enfield (EN1-EN3), Highbury (N5), Horsham (RH12, RH13), Ilford (IG1-IG6), Kirkby (L32, L33), Leeds City (LS1-LS5), Lewisham (SE13), Lichfield (WS7, WS13, WS14), Ormskirk (L39, L40), Scissett (HD8), Somerton (TA11), South Ockendon (RM15), South Woodham Ferrers (CM0 7, CM3), South Woodford (E18), Tiverton (EX16, EX18), Upper Holloway (N7), Westbury on Trym (BS9, BS10), Widnes (WA8), Wimbledon (SW19, Workington (CA14, CA85)
Please note that this address is not for correspondence or product returns. If you would like to contact us, please use the form on the contact page.
